While we don't dislike Grab, the lack of alternative ride-sharing services has led to these disappointing Grab horror stories.
The loss of Uber services in the Philippines was a big blow to commuters who constantly depend on the ride-sharing app. Uber, while a bit pricey, was reliable, convenient, and provided good service. While Grab provides a similar service, the lack of competition has caused some Grab drivers to become more abusive. Hopefully, these Grab horror stories will convince Grab to improve their services in the future!
It's one thing to decline an unreasonable request, but this seems like the driver is the one making demands!
This Grab horror story sounds more like a joke, but alas, it really did happen.
Taking advantage of waiting passengers? Not cool.
This driver accepted my booking and sent me this “auto-generated” message. I cancelled my booking after he called and insisted that I double the fare as per your “new policy”. I hope you can do something about this pic.twitter.com/gORHMkL3od
— psst hoy! (@psst_hoy) June 26, 2018
It's not easy to earn a living, but that's no excuse to try and trick people into paying you extra.
We don't have any words. This is just the weirdest excuse.
"Too far" isn't really a valid excuse, especially since the driver was the one who accepted the booking in the first place.
You should cancel at your discretion, not because the driver told you to do so.
You shouldn't haggle a price with your driver since the app is supposed to it for the rider and the passenger.
@grabph please train your drivers. Pagsakay ko, he even said, “hindi pala cash ito, tsss hindi ko na cancel.”
Professionally, would you even say that? pic.twitter.com/wt8TqNgszZ
— S L Y (@ChingkitChinito) June 29, 2018
Grab should implement stricter rules and guidelines so situations like this can be avoided.
@grabph @ltfrb @ super frustrated. Driver asking me to cancel my trip. I said he should do it. So what the driver did was to start the trip and end it. It was charged on my account. Thia is fraud! Your fb messenger and help center failed to respond appropriately! pic.twitter.com/6JiwzxQiAh
— Jkhristianne (@iamrobimarion) June 30, 2018
Hopefully these Grab horror stories would serve as a lesson for drivers as well as passengers to be on their best behavior.
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